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The Center for Professional Achievement is a national consulting and training company with a history of helping sales and service organizations become industry leaders in productivity and quality. Since 1988, we have helped companies develop and implement integrated solutions that weave together service and marketing strategies, selling and prospecting systems, sales management, and sales skills. We help companies uncover and remove the critical roadblocks that impede performance and then implement systems that fully capture available opportunities.
The Center for Professional Achievement specializes in three major areas:
Accelerate Sales Force Productivity and Effectiveness
- Sales training
- Create a consistent flow of power referrals
- Eliminate the competition and establish partnerships through consultative selling
- Shorten the sales cycle and better qualify opportunities through more effective account management and sales call planning
- Forge stronger relationships to maximize account penetration and customer loyalty
- Integrate and upgrade selling, marketing, and sales management systems
- Create dominance in profitable target markets
- Strengthen customer loyalty
- Increase account penetration and cross-selling
- Raise productivity
- Strengthen accountability
- Tightly link sales, service, and marketing strategies
Elevate Service Quality and Responsiveness while Lowering Cost
- Streamline internal processes to reduce errors, increase responsiveness, and lower costs
- Integrate and leverage sales and service systems to sell higher volumes at a lower cost
- Structure your service organization to maximize customer loyalty and increase cross-selling
Leverage the Power of Teams to Dramatically Improve Productivity, Responsiveness, and Quality
- Analyze where and what types of teams will and will not work
- Create the proper conditions for teams to work and prepare your staff to succeed with teams
- Equip managers to make the conversion from supervising employees to coaching empowered teams
- Develop the management systems so mature teams continually improve and achieve significant productivity and quality gains
Services Offered
- Sales training
- Sales management systems and coaching for direct and distributor sales forces
- Marketing training: achieving dominance in profitable target markets
- Design and implementation of prospecting systems
- Sales automation and territory mapping · Service quality and performance assessments
- Peak performance development programs for the experienced, high level producer
- Hiring tools: profiles to determine skill levels, call reluctance, and fit of personality style to the job
- Internal and external customer service programs
- Design and implementation of service strategies
Center for Professional Achievement
1725 Winterberry Lane
Weston, FL 33327
Phone (440)543-2867
Fax (440)543-6647
Toll Free (800)865-2867
info@referralmastery.com
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